Legal

1. Introduction

This Manual is compiled in accordance with Section 51 of PAIA. It describes the records held by Glenmore Technologies Pty Ltd and the procedure for requesting access to such records.

2. Information Officer

Requests for access to records must be directed to the Information Officer at info@glenmoretechnologies.co.za, Glenmore Technologies Pty Ltd, Mr Price Building, Albertina Sisulu Street, Johannesburg.

3. Records Held

We hold corporate records, HR records, financial records, platform data (user accounts, bookings, provider listings), and legal compliance documents.

4. How to Request Access

Submit a written request using Form C (available from SAHRC at www.sahrc.org.za) to the Information Officer. Include your ID, description of the record, and the right being exercised.

5. Fees

Request fee: R50.00. Access fees apply for reproduction of records as per PAIA Regulations. Fees may be waived for personal information requests.

6. Response Time

We will respond within 30 days of receiving your request. Extensions of 30 days may apply in exceptional circumstances.

7. SAHRC Guide

The SAHRC guide on PAIA is available at www.sahrc.org.za or by calling 011 877 3600.

8. Information Regulator

Complaints may be lodged with the Information Regulator at inforeg@justice.gov.za or JD House, 27 Stiemens Street, Braamfontein, Johannesburg.

For the full PAIA Manual document contact us at info@glenmoretechnologies.co.za.